According to a newly published survey in Japan, nearly half of older women (45%) prefer using artificial intelligence (AI) for advice on personal conflicts rather than turning to humans. This rate is significantly higher than other demographic groups, where seeking opinions from relatives, friends, or professionals remains the most popular choice.
The survey, conducted by a reputable research organization, interviewed over 1,000 people of various ages across Japan. Results showed that only 22% of men in the same age group had a similar tendency. Meanwhile, for those under 40, the preference for AI ranged from 10% to 15%, with the majority still trusting advice from humans.
Experts suggest the reason may lie in older women often living alone or having fewer social connections, making them feel more comfortable sharing private issues with AI—a non-judgmental entity. Some survey participants said they prefer AI for its objectivity, impartiality, and ability to respond immediately without needing an appointment.
However, sociologists also warn that over-reliance on AI could weaken communication skills and human connections, especially in the context of Japan's rising rate of elderly people living in solitude. The survey was conducted from March to April 2026, with a 95% confidence level and a margin of error of ±3%.
